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Monday, 8 October 2012

oh! what a life and...hey i m not complaining.

Training is a wonderful world! kekadang tu, trainer rasa macam artis pun ada. lagi banyak aksi, lagi ramai penonton lagi seronok! sebaliknya jika tiada show, rasa macam down giler!
training tak le se gah atau seglamour mana. kitaorang trainer ni kena designs dan conducts classes according bidang pengkhususan masing-masing - SME (bukan small & medium enterprises, bukan, bukan, bukan!) - subject matter experts la. mine is communications
species trainer in plak ada bermacam. ada trainer yang design courses dan ngajar dan berulang kali day in and day out buat itu sahaja sepanjang hayatnya sebagai trainer.
ada trainer yang buat all of the above tapi ada tugas sampingan diarah oleh boss besar akademi seperti menjadi event director pertandingan atau kesukanan atau pameran, pengerusi of jawatankuasa segala. inilah yang dinamakan  tugas hal-hal lain. 
the academy serves almost 11,000 personel dari segi kursus wajib, kursus kenaikan pangkat, kursus soft skills dan team building. with the facilities that we have here at the academy, more often than not, kena host events like pertandingan pidato, coral speaking, dan acara-acara sukan. bagi peserta yang datang, makan minum dan lodging taken care of.
in a nut shell, trainer pon sometimes jadi bola - disepak-terajang ke sana, kesini dan kesinun. above and on top of all these, we have been the envious of personnel dari pelbagai jabatan dan cawangan lain. diaorang ingat jika takde klas trainer goyang kaki dan goyang....apa-apa lah!
cuma nak kongsi info iaitu bila kami tak beraksi di dalam klas, tak desisgns courses, tak conducts classes, tak manages events atau tak mesyuarat jawatankuasa pelbagai, kami.....


klas dalam makmal instructional design workshop - payah woh!
yeah right! we go back to classes ourselves to unlearn and relearn and menjadi mahasiswa maha-situa semula! get it?

Thursday, 4 October 2012

oh susahnya komunikasi!

i am in the most difficult industry of all - communications!
i used to be the head of communications for the organization.
now i m lecturing anything and everything about communications
hopefully the comm school will materialise this year and i get to be the cikgu besar of the school (berangan btoi kan?)
anyway....
i found out that my lecturing work has taken a backseat.
the comm management has taken centerstage. i am not complaining, tapi bersyukur sangat. it comes in easy for me because i have the skill and years of experience on it.

just imagine,
semalam.
we have this oration competition.
the management of the event went on splendidly!
aper tidaknye!  the commitee members ada le 80 orang kot!
peserta cuma 8 orang jer!
giler ke haper!
susah nak paham kan?

Monday, 1 October 2012

time to cherish

 
i travel light,
i packed just about everything i need including my jogging suit and shoes in a bag that goes on the overhead compartment, above the passengers seat. usually, there is hardly any space left. i carry my own bag because i simply hate waiting at the carousel for the luggage to come out and the thought that they simply throw your bag like garbage in the back room.
i had two expensive broken bags that has been replaced by MAS and the ones they replaced was much too inferior and dilapated compared to the bag that i purchased with stringent quality check.
i m also the sort that deliver the best i possibly could, and immediately move on without looking back.
recent experience taught me otherwise and that sometimes human touch and gratitute take center stage and made everything else second to none.
Fulfilling requests from customer is mandatory in my line of work and therefore at times spending much time on r&d as well as web browsing for materials for lectures has became a job hazard. Sacrificing your much needed sleep is nothing compared to giving an excellent presentation as an outcomes. I suppose according to maslow hierachy of human needs, I have reached the level of self actualization? Hope I m not suffering from  s.s.s (syndrome syok sendiri) hehehe.
My experience designing and delivering an integrated course for the call centre was much more than worthwhile. The sharing of experience was more than fantastic, but the gifts irman and I got from the appreciative organizer was more that words could ever describe. It made our contributions looks like a midget.
Thanks Pn Jalilah, Hani, Amir and the rest of the PKP Crew. We shall cherish the moments together because we enjoyed every moments of the time we spent together, as much as you have enjoyed participating and going through the exercises in the workshop.
Thanks a million for the experience and of course the gifts.

time to cherish


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